Business Communication Training Course

America's #1 Business Communication Course

Business Communication Training Course

Nonmembers View the First Session for Free

Access to the video is sent to the email address you provide below.


Course Overview

The training course helps bookkeepers understand the importance of business communication and how best to communicate with their superiors, associates, vendors, and clients using today's communication tools.

Course Length

The course is a sixteen-week course (one session per week). However, the course is an on-demand, self-study, self-paced course. Therefore, the length of the course is determined by the time you dedicate to the course and your understanding of bookkeeping and accounting.

Important: When you purchase the course, we email you the course access code and instructions usually within an hour. If you don't receive the email, please check your Junk mail.

If you purchase the course after 5:00 pm MT (4:00 pm PT, 6:00 pm CT, 7:00 pm ET), we email you the course access code and instructions the morning of the next business day. We are closed on the weekend and major holidays.

The code provides you access to the course for 6 months beginning from the time you access the course.

Course Agenda

  1. Establishing Credibility
  2. Interpersonal Communication and Emotional Intelligence
  3. Team Communication and Difficult Conversations
  4. Global Communication and Diversity
  5. Creating Effective Business Messages
  6. Improving Readability with Style and Design
  7. Email and Other Traditional Tools for Business Communication
  8. Social Media for Business Communication
  9. Routine Business Messages
  10. Persuasive Messages
  11. Bad-News Messages
  12. Research and Business Proposals and Planning for Business Reports
  13. Completing Business Proposals and Business Reports
  14. Planning Presentations
  15. Delivering Presentations
  16. Employment Communications

Course Materials

The materials included with this course include:

  • eTextbook (digital) with print loose-leaf textbook option
  • Pre-assessment Test
  • On-demand Video Instruction
  • Quizzes
  • Exercises
  • Instructor Support
  • Post-assessment Test
  • 32 Continuing Professional Education (CPE) Credits

Note: NACPB courses are delivered in an eLearning format. For more information on eLearning, click here.

Course Steps

The steps to completing the course are as follows:

Step 1: Take Pre-assessment Test
Determine your pre-education knowledge and skill by taking the pre-assessment test.

Step 2: Watch Chapter Video
Watch chapter instruction video.

Step 3: Read Textbook Chapter
Read textbook chapter.

Step 4: Complete Chapter Exercises
Complete textbook chapter exercises.

Step 5: Take Chapter Quiz
Take chapter quiz.

Step 6: Request Instructor Support
Email your instructor course questions.

Step 7: Take Post-assessment Test
Determine your post-education knowledge and skill by taking the post-assessment test.

Fee with eTextbook

$319 Member (log in to the Members Only portal)
$399 Nonmember

Order

To order the Course, click the Order button below.

If you are not satisfied with this Bundle within 14 days of receipt, contact us and the fee will be refunded.

Fee with eTextbook and Print Loose-leaf Textbook

$358 Member (log in to the Members Only portal)
$438 Nonmember

Order

To order the Course, click the Order button below.

If you are not satisfied with this Bundle within 14 days of receipt, contact us and the fee will be refunded.